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Donnerstag, 18. August 2016, 12:15

Forenbeitrag von: »IanWilcox«

I Need Help!

Hello Yoolryy Are you still experiencing this issue ?

Dienstag, 16. August 2016, 21:22

Forenbeitrag von: »IanWilcox«

Added missions dont show up on missions menu on server

Hello Dink Have you set this as the mission in your config file ?

Dienstag, 16. August 2016, 21:12

Forenbeitrag von: »IanWilcox«

Cop Shop Title Not Displaying

Hi DRP13 is this related to Altis Life ?

Dienstag, 16. August 2016, 20:43

Forenbeitrag von: »IanWilcox«

[ArmA3] Shops

Hi Matt I am guessing you are running Altis Life ? If so the best forum to search and ask questions is, There are a number of knowledgeable people waiting to answer questions but its very likely what you are asking is already answered so make sure you search first

Sonntag, 14. August 2016, 20:30

Forenbeitrag von: »IanWilcox«

Server Offline

Hi Bobmarkey That looks like an Official ARK server, they are hosted by Nitrado but ran and maintained by the ARK devs. Best to ask the question on the official ark forums

Sonntag, 14. August 2016, 20:29

Forenbeitrag von: »IanWilcox«

Host not reachable ?

Hi Jay! That does not sound right! Please open a support ticket so the team can take a look at your server

Sonntag, 14. August 2016, 20:27

Forenbeitrag von: »IanWilcox«


Hello Infectiously At the moment there are no plans for this in the works however keep checking! It might be something we add in the future.

Freitag, 12. August 2016, 21:23

Forenbeitrag von: »IanWilcox«

Out of Reach No webinterface

Hi Xiron1971, Apologies for the issue you was receiving, Also sorry to hear the amount of time you was waiting for a response. In future if your waiting a long time like this please send us a facebook message or tweet with your email address and we will look into it further.

Dienstag, 21. Juni 2016, 21:51

Forenbeitrag von: »IanWilcox«

Empyrion Server down AGAIN

Good Evening. Sorry to hear about your experience, Unfortunately the issue this evening was out of our hands due to the 2.0 Alpha release causing a memory leak. We therefore had to remove 2.0 from our system until the empyrion developers fixed this They have now done that and as a gesture of goodwill 12 hours has been added to all effected servers, Please check your server and if you are still experiencing issues please open a support ticket.

Donnerstag, 16. Juni 2016, 01:47

Forenbeitrag von: »IanWilcox«

Empyrion Server: The hostsystem is currently not reachable

Hello Alliasjay Please read the following: London Datacentre Downtime Apologies for any inconvenience.​

Donnerstag, 16. Juni 2016, 01:46

Forenbeitrag von: »IanWilcox«

server down again again

Good Morning. Please read the following: London Datacentre Downtime Apologies for any inconvenience.​

Mittwoch, 11. Mai 2016, 02:54

Forenbeitrag von: »IanWilcox«

Join Team Nitrado! We are looking for English speaking team members.

Our English team is looking for new team members! Nitrado are pleased to announce that we are once again searching for people who are passionate about gaming and server hosting, If you consider yourself a specialist when it comes to a certain game or you just love gaming in general and want to get involved with an industry leading server provider in mainland Europe and growing provider in the UK & USA then we want to hear from you! What we are looking for We are looking for people who are passio...

Montag, 9. Mai 2016, 15:04

Forenbeitrag von: »IanWilcox«

Help for a noob pls?

Hi andresitoflyer Do you have any errors in your RPT log files ?, If you do not know how to view this please open a support ticket and we will take a look.

Montag, 9. Mai 2016, 14:57

Forenbeitrag von: »IanWilcox«


Zitat von »daveallen« After many days of hitting my head against tech support, we still have the same problems, looking to get the money out of my account but cant find right link, any one know how to get my money back please Hi Dave, Sorry to hear you are experiencing problems. Please open a support ticket and we will look into these issues and your refund request.

Montag, 9. Mai 2016, 14:54

Forenbeitrag von: »IanWilcox«

Empyrion Server: The hostsystem is currently not reachable

Good Afternoon, Apologies for the issues you both have experience, Have your issues been resolved or ticket been answered ?

Mittwoch, 6. April 2016, 18:39

Forenbeitrag von: »IanWilcox«

Arma 3 altis life [ English ] HELP NEEDED

hazardsthegod, If you are still experiencing this issue please submit a ticket so we can take a closer look and test your server

Donnerstag, 31. März 2016, 19:31

Forenbeitrag von: »IanWilcox«

Rented Ark Server, cannot connect to it.

Zitat von »Landslide« Server says it's up and running. I've changed the name of it. The name doesn't show up in the server listing. The IP, when entered into Steam, says "Server Is Not Responding." IP: How do I access the server I just paid $30.00 for? Hello Landslide, If you are still having this issue send us a quick support ticket and we will take a look into what is causing this for you

Freitag, 25. März 2016, 04:42

Forenbeitrag von: »IanWilcox«

FS15 server setup

Hi Marcacous Happy Easter! Have you had a reply from the support ticket yet ? If not let me know your ticket number and I will look into the ticket and your server.

Samstag, 19. März 2016, 12:32

Forenbeitrag von: »IanWilcox«

UK DC maintenance or outage?

No it was a different issue. Our datacentre had to perform some urgent maintenance, The servers were back online first thing the following morning Apologies for the downtime

Samstag, 19. März 2016, 12:29

Forenbeitrag von: »IanWilcox«


Hi Roncor Good to hear, Let us know if you have anymore questions

Donnerstag, 17. März 2016, 02:19

Forenbeitrag von: »IanWilcox«

UK DC maintenance or outage?

Good Morning, We are currently awaiting an update from our datacentre in London, Soon as we have one we will post more information here: Apologies for the inconvenience caused, I know how frustrating it can be when your server is offline

Mittwoch, 16. März 2016, 17:00

Forenbeitrag von: »IanWilcox«

My server does not appear in the ark

Hello Eduardo ARK: Survival Evolved's in-game server list only shows around 4.500 servers, which have been randomly selected. Steam's own server list is somehow also limited to around 4.500 servers, but it's possible to query every ARK server trough the favourites tab. Also, servers from Nitrado (name: " Gameserver") appear both, the ARK and Steam server list. In this case, a malfunction from our side is excluded. This is also discussed in the official steam discussion in over 3.000 p...

Mittwoch, 16. März 2016, 16:55

Forenbeitrag von: »IanWilcox«

upload problem : MASS weapons mod on an ARMA 3 Exile server

Hello Oxade Please open a support ticket with a link to this forum post and a link to both the mod files you are uploading and we can get these uploaded for you, at the same time we can also have a check to see what is causing the FTP disconnect

Mittwoch, 16. März 2016, 03:43

Forenbeitrag von: »IanWilcox«

Static IP

Zitat von »andyging12« well mine has changed a few times now after I have changed slot amount or changed the hardware proformace, I am still in the early stages of my server trying to find the best config for what I need and the ip changing is not helping. Hi Andy, If any changes/upgrades require a hardware change or datacentre location change then yes that will cause the IP or port to change unfortunately.

Montag, 14. März 2016, 21:42

Forenbeitrag von: »IanWilcox«

Installing a3wasteland on a server.

No worries, If you get stuck installing it send in a support ticket and we will be happy to assist.