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Sunday, October 25th 2015, 5:18pm

Author: smack119

server not working

according to support, they had to restore the windows server on their end. They uploaded a back up they had, however when I attempt to restore off of that, it gives and error and says contact support. I have been waiting over 24 hours for an other response from them.

Saturday, October 24th 2015, 7:44pm

Author: smack119

Server stuck on restart?

Mine hasnt worked in days, they said they had to recover windows on the host system. Wiped the whole server....and lost all the backups. They said they were loading one of my backups but that seems to have failed, so it wiped the new guy i just made as well. And its been hours since i heard from them

Saturday, October 24th 2015, 2:00pm

Author: smack119

server not working

I did use the ftp, it says the folder is empty. And now the server is finally up...but it is wiped! You have to be kinding me

Saturday, October 24th 2015, 12:14am

Author: smack119

server not working

It is telling me there are no backups....Which is strange because there used to be a bunch of them.

Friday, October 23rd 2015, 10:40pm

Author: smack119

server not working

My Ark server has not worked in 3 days. I have not received any emails responding to my support tickets in over 24 hours. My logs show that the server failed to restart 10 times and there's something seriously wrong. It shows that same entry for the past two days repeatedly. I don't know what to do