You are not logged in.

  • Login

[Miscellaneous] Server Location (ARK)

Bitte besucht unser neues Forum unter https://forum.nitrado.net | Please visit our new Forum at https://forum.nitrado.net

Dear visitor, welcome to Nitrado.net Prepaid Gameserver Community-Support - Archiv. If this is your first visit here, please read the Help. It explains in detail how this page works. To use all features of this page, you should consider registering. Please use the registration form, to register here or read more information about the registration process. If you are already registered, please login here.

Ang76Ang

User / Kunde

  • "Ang76Ang" is female
  • "Ang76Ang" started this thread

Posts: 2

Location: Ohio, USA

  • Send private message

1

Friday, November 27th 2015, 10:23pm

Server Location (ARK)

I put in a support ticket because somehow you connected me to a German server when I selected New Jersey. I sent in a support ticket but it told me not to email a support request, I used the support form and the response even had my ticket number in it.



Re: [Ticket#10260999] [SUPPORT] Server Location

Nitrado Support <support@nitrado.net>


8:20 AM (7 hours ago)



to me




Hello Angela,

Thank you for your support request.

In order to process the ticket quickly and competently, we need informations about the account. Unfortunately, direct Emails to Nitrado does not provide us these informations.

Please log in to nitrado.net, click on the top right corner on "Support" and write a support ticket from there. Then we automatically receive all the necessary informations about your account.


  • "sondereinsatzkommando" is male

Posts: 4,140

Thanks: 16

  • Send private message

2

Saturday, November 28th 2015, 12:04pm

Hello,

please log in to the main page of Nitrado here: https://server.nitrado.net/usa/rent-gameserver
After that, you fill out this form to send a correct support ticket: https://server.nitrado.net/usa/tickets/add
It should look like this:



Best Regards

sondereinsatzkommando
Who will fix me now? Dive in when I'm down?
Save me from myself, DON'T LET ME DROWN :love:

Bitte besucht unser neues Forum unter https://forum.nitrado.net| Please visit our new Forum at https://forum.nitrado.net