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sogell

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Thursday, December 27th 2018, 1:11am

[7 Days To Die] Server stuck in restart loop, server crashes after 10 minutes and begins it's restart loop again

Hello! I've come to the forum as my ticket has been unresolved for 10 days.

My 7 days to die server has been running for about 20 days, where 10 days have been uplayable. Server keeps freezing, crashing and at this point the server cannot even be booted up. Pressing "start server" makes it start for 1 minute and then it goes into a restart loop. When i force stop/start it is the same story.

If any moderator/admin sees this and wishes to look at the ticket (seen them request this on other posts) : #10553926

Has anyone encountered this problem before? And does anyone know a possible fix? Merry christmas and soon happy 2019!

Ubermac

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Friday, December 28th 2018, 4:07pm

Same problem for me with 7DtD, but i got the server today. Hosted in Frankfurt.

Edit: only seems to be happening when the server is being played on though. I have been eyeballing the dashboard for a while, but no restarts in the event log.

DOAGEN

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Friday, December 28th 2018, 4:40pm

Sorry about the ticket delay. Nothing we can do in the forums as we do not have access to ticket or customer accounts. Tickets are worked in the order they were received. The ticket log appears to be backed up since you've been waiting for 10 days. Sorry.
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(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
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Ubermac

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4

Saturday, December 29th 2018, 8:15pm

I got a reply from Nitrado stating this is due to the game getting corrupt. The only known possible solution is reinstalling.

PsychoForge

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Tuesday, January 8th 2019, 1:48pm

Ive currently got this issue now, its been about 20 or so days constantly restart looping, everything ive tried doesnt work and getting to someone in support is insanely hard. Ive tried things like reinstalling server, stop and start server, installing other games then going back to 7dtd nothing seems to work and it all started since they started Atlas game servers so im wondering if the atlas servers are effecting the game servers?

Ive also been given 7 days of game time back which im still waiting to be applied, sadly Nitrado has gone down hill since Atlas came out, Created: 12/20/18, 07:31 pm was when i created my first ticket about this restart looping shit and im still waiting for it to be sorted out. in a way Nitrado owe me over half a month of game time as my issue is coming up 20 days of broken server.

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