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Vonmagnus

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  • "Vonmagnus" started this thread

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1

Sunday, January 27th 2019, 4:22pm

Install time for new Atlas Servers?

Hello,

This is my first go around with Nitrado regarding private servers. I purchased multi servers for Atlas yesterday and it's about 12 hours and counting that servers are "Installing" still. How long do you need to wait for the servers to get setup and installed so we can start using them? I've seen others complain about days passing before they are even able to mess with servers they rented let alone get to play them live. There is no option to reinstall, and the cog that you would click on to normally edit servers isn't available because they are all "Installing" still so can't do anything on my end at all.

So do I just wait for Nitrado to get to my new servers to set them up? I've submitted a support ticket on this but just want to know if anyone experienced the same long install time when they made their purchase with Nitrado? I understand delays but this is a pay per day service. As long as I don't loss days I paid for I can live with that. But if this is going to take DAYS to install and I lose days I've paid for I will be pretty upset. Not off to a good start here.

DOAGEN

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  • "DOAGEN" is male

Posts: 2,057

Location: USA

Occupation: IT

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Friday, February 15th 2019, 7:28pm

Hello,

Moderators are cleaning up the forum posts.

If you are still having issues and have not already please submit a ticket to Nitrado Support.
Here is the link: https://server.nitrado.net/usa/tickets/add

Tickets are worked on in the order in which they are received. Make sure you add as much detail as you can when submitting.
Forum Moderators do not have access to servers, accounts or billing.

thank you.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

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