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User / Kunde

  • "Dubster23" started this thread

Posts: 1

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Wednesday, November 11th 2015, 2:38pm

Server down and nothing from nitrado

My server is down for more than 24 hours, I've already sent a ticket yesterday, but of course, nothing from nitrado on my email.

Is there anyone else with the same problem?

It's already the 4th time this happens, the server updates and after that, it says that is online but in fact I can't even restart.

I think I'm gonna search for another provider if this goes on.. :cursing:


Nitrado Mitarbeiter

  • "stored" is male

Posts: 517

Location: Karlsruhe

Occupation: Customer Care

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Wednesday, November 11th 2015, 7:03pm

You got the first response today at 14:54. Also, the issue was solved just right now. Please note that we can only guarantee a response time within 24 hours via the ticket system. If you think that your request is more urgent, you also have the option to call us directly. Nevertheless I whish you a nice evening.


User / Kunde

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Thursday, November 12th 2015, 2:56am

Our server has the same problem, since 2 days ago it kicks randomly you and now it cannot even start :/


User / Kunde

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Friday, November 13th 2015, 5:27pm

I am having the same problem, and I cannot find any help whatsoever in English, or get a response.


User / Kunde

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Friday, November 13th 2015, 5:58pm

guys i had the same problem for days, i openned a ticket and within 24h they solved my problem, atleast i didnt have any more troubles with my server going down.... "yet",
so far so good.



  • "_J4ckD4niel_" is male

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Sunday, November 15th 2015, 10:17am


your server is allready online and you can join normally.

Kind Regards,
_J4ckD4niel_ | Daniel

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