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Oldgripa

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  • "Oldgripa" started this thread

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1

Tuesday, June 14th 2016, 3:20am

Cant connect to server

My server seems to be offline even thought it shows online in the web interface. Almost like it didnt update to 242.9. Been like that after several restarts and a few hours.

Elvis_SLO

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Tuesday, June 14th 2016, 2:25pm

Same here. Been like that since Sunday morning. Wrote the "support ticket" - didn't get the respond from the support (just the automated message that the ticket have been received). I'm not used to the Nitrado being so irresponsible towards its customers, but I guess the rumours are true, THEY ARE!

Bad form Nitrado, I've been your faithful customer and supporter coming a year now.

Problem has been resolved - Thanks Nitrado :)
I'm not from Nitrado, just trying to help 8)
Add your server IP and name, so it is easier to help you, and / or update your post if the problem has been resolved :)

This post has been edited 3 times, last edit by "Elvis_SLO" (Jun 14th 2016, 5:40pm)


toolz

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Location: Netherlands

Occupation: Country Manager NL

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Tuesday, June 14th 2016, 9:04pm

Really sorry for the inconvinience, meanwhile all the problems were fixed shortly after the posts were placed here. I sadly havent found your ticket else i would have replied to you straight away.
Thanks for sharing, we'll hope you will now be able to enjoy playing like a pro again.
ps already seen the new Titanosaurus videos from the creators of Ark on the official Ark Youtube?
Greetz,

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