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Lonew01fx

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1

Tuesday, June 14th 2016, 6:14pm

Server unresponsive - Unable to connect

Since day ago with the update the server has been unreachable, no matter how many restarts, or different methods of connecting the server still wont allow anyone to join please reassure and fix this issue i do not want to loose anymore progress.. Level 60 was kinda difficult to get to.

toolz

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Tuesday, June 14th 2016, 9:05pm

Since day ago with the update the server has been unreachable, no matter how many restarts, or different methods of connecting the server still wont allow anyone to join please reassure and fix this issue i do not want to loose anymore progress.. Level 60 was kinda difficult to get to.
Sorry to hear that. Your server should be working fine now, please note that it takes about 10 minutes before your server is fully started, so far you seem to be pressing the restart button before it is at that point.
Should you have any further problems, please let us know.

Lonew01fx

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Tuesday, June 14th 2016, 9:26pm

I don't what you've fixed but the server still remains unresponsive.

ElmerFudd

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Wednesday, June 15th 2016, 3:42am

My server has been down for 36 hours, did yours ever come back up?

Lonew01fx

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Wednesday, June 15th 2016, 3:55am

My server has been down for 36 hours, did yours ever come back up?
No, My server has been down just as long, apparently it's fixed but it's still down .

toolz

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Thursday, June 16th 2016, 10:26am

My server has been down for 36 hours, did yours ever come back up?
No, My server has been down just as long, apparently it's fixed but it's still down .
We are really sorry you seem to be experiencing connection issues. Your server seems to be fine and we have been able to login to it as well.
We even made a link to it on another website for others to reach is, which is located at http://arkservers.net/server/85.190.153.188:26001
Should you have any further problems, please reply to our ticket we answered for you as soon as we could.
Greetz,

ElektroVodka

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Thursday, June 16th 2016, 11:10am

Check if you can add the server to your Steam "Favorites" by manually adding the IP.
I've had these issues on a couple of servers (Multiple hosts) and that actually allowed me to connect.

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