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Vaiks

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Tuesday, January 31st 2017, 8:43am

Nitrado always late with server updates!!!!!

Why every time a update in available you take forever to deliver it to us???? Today was a day that it particularly sucked!!! WC released v254, v254.1 and v254.2 and you nothing. v254 broke all servers with mods and it was fixed on v254.2 but still nothing from you.

Just give us the steamcd and we will deal with it.
:thumbdown: :thumbdown: :thumbdown:

_MRS777_

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Tuesday, January 31st 2017, 10:26am

Good morning Vaiks,

as far as I can see your server is runninc perfectly. At the moment there are 12 players online and the server is running on v254.2. So I guess your issue was a temporary one, wansn't it?

Greets,
Marvin Schubert

Vaiks

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Tuesday, February 7th 2017, 3:12am

Good morning Vaiks,

as far as I can see your server is runninc perfectly. At the moment there are 12 players online and the server is running on v254.2. So I guess your issue was a temporary one, wansn't it?

Greets,
Marvin Schubert
Funny you saying that because my server was down the entire weekend, Nitrado's support took almost 48hs to answer an ticket and no, the issue is not a temporary one. Frequently Ark updates take more than 24 hs to be available. I had to setup a server at Host Havoc, transfer my save, so the ppl from my server could play. Oh, and over there you have direct access to SteamCMD so the updates can be applied the second they are available from Wildcard.

_MRS777_

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Tuesday, February 14th 2017, 3:07pm

Good afternoon,

if you still have problems with your gameserver, so please feel free to contact our customer care (even via phone call).



DE: +49 (0) 721 7540 44 44 (also speak english)

US: +1 775-391-8580

Greets,
Marvin Schubert :)

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