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YantoDanio

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Thursday, February 1st 2018, 10:27pm

Ark server version behind

my server is currently running 276.13, i have written to support, but to no avail.

i have a banner on my server management page that reads "The game server will be updated to the latest version shortly. After the update has been applied, the server will restart.

DOAGEN

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Friday, February 2nd 2018, 3:19pm

That banner is normal. Its letting you know you have a server update. It will remain like that until they push the update.

What platform are you running? PC, XBox or PS4?

IF PC, check to see if all your mods have been updated. Sometimes if those are out of date it may hang the server.
If you do not have mods, have you tried to reboot?

Give those 2 things a crack. If it is still hung, and you still have not heard a response on your ticket go back to the Support page and call Support directly.
Nothing more than that us in the forum can do.

Thank you.
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-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
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YantoDanio

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Saturday, February 3rd 2018, 10:27pm

i have a pc server, when i mention the banner, i should have put that the banner has been there for around a week.

when you suggest reboot, do you just mean restart? because i have dont the restart manually and the server auto restarts twice daily.

DOAGEN

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Sunday, February 4th 2018, 7:08am

Sometimes you need to manually reboot it. If you had, and it still giving you issues you will need to make a Support ticket. Nothing we can do in the forums to fix.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

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