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Ezeriath4277

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1

Montag, 17. Dezember 2018, 18:11

Join Failed

Join Failed could not retrieve address this is the message i get when trying to connect to any of the 4 servers i have.I have tried everything from resetting the servers to updating the firmware on my router and still the same message

DOAGEN

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2

Montag, 17. Dezember 2018, 20:21

Can others join? Does it appear up in your webUI?

Cause by you saying you are not able to connect to any, that is telling me the issue is on client side. Check your firewall if you have things blocked.
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Ezeriath4277

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3

Montag, 17. Dezember 2018, 21:06

it doesn't appear that anyone can join i have checked my firewalls and even disabled them still the same join failed message even tried a few other servers the ones with people on them already i can join but the ones with no one on them i get the join failed message from

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4

Montag, 17. Dezember 2018, 23:41

From what I read you say anyone that tries to connect to your server, they can not?
If that is the case, create a ticket with Nitrado Support.

As for the part that you are unable to connect to empty servers other than your own? If its a PC server, maybe your client is downloading mod updates.
But if they have people on them and you can join- odd behavior. That wouldnt be a Nitrado issue.

Sounds like you have a couple of different issues.
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Ezeriath4277

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5

Dienstag, 18. Dezember 2018, 00:41

Im on console and ya its odd i have not had any issues other than this and i have had the servers for 5-6 months now

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6

Dienstag, 18. Dezember 2018, 03:27

I would suggest creating a ticket with Nitrado Support.
Here is the link: https://server.nitrado.net/usa/tickets/add

Thank you.
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Ezeriath4277

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7

Dienstag, 18. Dezember 2018, 04:00

Ya done that just waiting for a response from them

zero1872001

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Dienstag, 18. Dezember 2018, 04:08

Ya done that just waiting for a response from them
Could be an issue WC side. Seen alot of these posts on their forums.
Heres something outlandish to try though. delete the game, and reinstall.

Also. you could give me the name of your server and i can jump on myself and see if it lets me in. well if you're on ps4 that is.

Ezeriath4277

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Dienstag, 18. Dezember 2018, 04:51

Xbox server and i have deleted the game reinstalled it moved it to an external hd and nothing still not connecting

zero1872001

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Dienstag, 18. Dezember 2018, 05:26

Well damn...

Got a few more suggestions after googling. if they dont work. i have no freakin idea.
Set your online ststatus to offline,and then go online again.
Sign out of account and back in (xbox account via log out button)

the closest info im seeing about this issue is a year old.

Ezeriath4277

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11

Dienstag, 18. Dezember 2018, 06:15

Tried all of your suggestions even went as far as resetting my xbox to factory (Didn't work) and resetting my router back to factory with that not fixing it uninstalled the game reinstalled it removed my account from the xbx and tried a differant account tried a differant xbox nothing but a friend that lives around 40+miles away different isp/hub could log in but was having some bad lag issues so i havent a clue at this point just hope it gets resolved soon. was thinking maybe a hub somewhere between me and the servers is bad or something i can log into some of the unofficial pc servers that have people on them but there are alot like mine 0/however many that i cant get on

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12

Dienstag, 18. Dezember 2018, 17:18

Im also having the same issue with the xbox servers. We got disconnected mid game and restarted the server as no one could connect. Now we get the same issue. Execpt i see this in error logs:

ImportText (LevelExperienceRampOverrides): Missing opening parenthesis

Which is strange because I didnt add this line to my game ini at all.. I never even played with level overrides...

Ezeriath4277

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Dienstag, 18. Dezember 2018, 19:51

well atm the error message is gone but im now stuck with the joining session message on screen

DOAGEN

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14

Dienstag, 18. Dezember 2018, 22:12

To be fair, today is ARK update day so all kinds of oddities will happen today. ;)
Christmas Event and Fixes released for PC earlier.
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Ezeriath4277

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Dienstag, 18. Dezember 2018, 22:40

its back to the join fail error message again and ya i was hoping the update would resolve the issue but it hasn't i am not resetting one of my servers back to default to see if that does anything if not imma try a reinstall if that is a fail then i dont know what else to do.I have 3 tickets up atm 1 for each server but 1 atm in hopes someone will find a problem even called my isp to try and track it down with no luck on their end

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16

Mittwoch, 19. Dezember 2018, 00:29

In your ticket you may want to include a tracert.
Have you tried connecting from a friend that is on the server? Nitrado will ask you that.
Did you check to make sure nothing may have got checked or uncheck, IE: Prim+ unchecked.
.:Nitrado Forum Volunteer:.

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-DOA
(65+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**