You are not logged in.

  • Login
Bitte besucht unser neues Forum unter | Please visit our new Forum at

Dear visitor, welcome to Prepaid Gameserver Community-Support - Archiv. If this is your first visit here, please read the Help. It explains in detail how this page works. To use all features of this page, you should consider registering. Please use the registration form, to register here or read more information about the registration process. If you are already registered, please login here.


User / Kunde

  • "OtterInSpats" started this thread

Posts: 1

  • Send private message


Sunday, February 24th 2019, 1:56pm

Characters were excluded from tribe (2 were in the tribe and both were excluded) after upload\download to the cloud.

We have the next issue.
We have 2 members in tribe. They were both uploaded to the cloud and then downloaded again to the server. And we noticed that both characters were excluded from our tribe (all creatures and buildings had signature "Tribe of..." and "Owner is not online"). We decided to restore backup for the 21th of Feb, before we uploaded characters to the cloud. This solved the issue but we lost all the progress.
Today again we have the same situation with one exception - we are not able to download our characters to the server, only "Create new character" option is available.
Also in Backup page there are only 2 available backups (is that correct? There should be at least 5 of them as i know).

There are no issues if only one character perform upload\download action.

Any ideas or experience?


User / Kunde

Posts: 3

  • Send private message


Friday, March 1st 2019, 9:23pm

Have you found a fix for this. We are losing characters upon transfers to Crossark servers as well.

Bitte besucht unser neues Forum unter| Please visit our new Forum at