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Stevenv

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  • "Stevenv" started this thread

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1

Monday, February 25th 2019, 3:39pm

Realy 2 days big problims ....

Players cant log in for 2 days now ,server crash or so then it disapiered out list
i restart nothing happen ,i do backup nothing happen i do reinstall then put old backup ,it works , the played till 2:30 am
I get message wail iam on work this morning that the server is again offline ,on site it show online but people can again not log in ,no mod changes where done ,no config files modify

Realy i rent this server to get a bether Ark server then when i run 1 on my pc ,but i have more problims with a rented server then when i host self one ,please help and suport realy hard to get every time i try call on skype
The say we open from 2 pm till 6 pm ,iam from belgium see you have suport also for other countrys if you rent them a server ....

DOAGEN

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  • "DOAGEN" is male

Posts: 2,057

Location: USA

Occupation: IT

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Monday, February 25th 2019, 4:31pm

Hello,

Sorry you are having issues. On the Support page, 2 numbers exist. The one you used sounds like you were calling USA Support. Try the other one, or submit a ticket. Here is the link: https://server.nitrado.net/usa/tickets/add


Forum Moderators have no access to servers or accounts.
Thank you.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
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CyberGameZone est. yr2000
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