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Chrisa1102

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  • "Chrisa1102" started this thread

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Friday, March 1st 2019, 10:07pm

[PS4] Losing characters upon transfer

Hello All,

We have been experiencing a problem where players who transfer servers are losing their characters. It's not every time they transfer, so it makes us think it might be a server problem. The characters bodies are still on the map, just no connection to the player and their character. Forces a new character to be made.

We restarted the server from scratch once to see if it was a corrupted save file and we are still losing characters.


This has been since the last major ark update.

DOAGEN

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Saturday, March 2nd 2019, 12:47am

When uploading and downloading it wouldnt be hardware issues. It is either the configuration you are using or an ARK game issue. Btw- this is rather common.
The best fix as ARK/WC will suggest and Nitrado is after an update if this happens, you need to rollback to the latest save. The WebUI should also state this.
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