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ClassicCleggy

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  • "ClassicCleggy" started this thread

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Saturday, May 13th 2017, 12:00am

Maintenance Notice

HI for the second night running my ark server has been shut down for "maintenance" without any notice this was going to happen. Is this going to be a regualar occurance? If so why wasnt there an email letting us know? I was in the middle of the map on a flyer. Can you at least create a post to notifiy us about future maintenance shutdowns to the UK servers.

nileo

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Saturday, May 13th 2017, 12:08am

Hey there,

sorry about this - we're not happy about it either. We had zero notice from our ISP, so we did not know about it either.

CEO is on the phone with them and I'll update you as soon as we know more.

Distantuk

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Saturday, May 13th 2017, 12:09am

I was under the impression that yesterday's 'maintenance' wasn't planned. I also believe the same of this evening's incident.

I am a bit concerned that there hasn't been an official notice from staff though.

EDIT: There is actual notice, any chance we could have a pinned post with information please?

nileo

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Saturday, May 13th 2017, 12:14am

We know as much as you do - we wait for more information by our ISP. It's an issue outside of our control.

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