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Mcpasty84

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1

Tuesday, November 21st 2017, 5:59am

Still in Pre-order

I just bought my Xbox server (November 20th) but it is still in Pre-order. Anyone know why? I see plenty of Xbox servers up and running already.

Drakexz

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Tuesday, November 21st 2017, 6:04am

If the game / server is already released and your server is stuck in pre-order, please contact the support, it seems to be a bug.
https://server.nitrado.net/eng/tickets/add

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MarkVain

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Thursday, November 23rd 2017, 3:58am

I'm having the same problem. I ordered an Xbox One Ark server..

DOAGEN

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Thursday, November 23rd 2017, 5:21am

Just as Drakexz suggested, the best way for that type of support is through a ticket.
Also know it is a US holiday, so some of the support may be slime. I am only assuming this.
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DaT0n3gUy94

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Sunday, November 26th 2017, 11:05am

In the usage of pre order as Nitrado has used it, is it like pre ordering a game before release, or preordering to be next to use it?

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