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ViciousCookie

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  • "ViciousCookie" started this thread

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1

Monday, October 1st 2018, 9:28pm

Server down since we upgraded slot's number

Hey support,

Tonight we increased our server's slots number. Since we did the server is "not responding" and it's been 1 hour.

Is that supposed to last that long?

Can anyone help to get the server back and running?

We miss our dinos :love:

Ty :)

DOAGEN

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  • "DOAGEN" is male

Posts: 2,057

Location: USA

Occupation: IT

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Monday, October 1st 2018, 9:39pm

Any time you have a server issue you should contact Nitrado Support either by creating a ticket or calling them. Here is the link:
https://server.nitrado.net/usa/tickets/add

This is a Community Support Forum. Also we do not have access to any accounts.

But- check to make sure your IP didnt change. Typically in every case when someone changes the port count, the IP changes. ;)
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

ViciousCookie

User / Kunde

  • "ViciousCookie" started this thread

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Monday, October 1st 2018, 9:49pm

Ok will do, thank you :)

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