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knucklebabies

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  • "knucklebabies" started this thread

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1

Thursday, December 20th 2018, 10:46pm

Server Wont load in, Called support got nothing now i want to get my money back,

I rented a server yesterday for Miscreated, tried to get on and server could not be found. Tried reinstalling, changing name and removed saved file. Then I call Nitrado support and was told you could not help me with this. So I reached out to the developer of the game and other community players to try to figure out how to get my server to work. After spending all day doing this and still not able to play my game I would like to get a refund so I can pay a different company money and maybe actually get some support and able to play my game. What are the steps to cancel my services and get a refund?

DOAGEN

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  • "DOAGEN" is male

Posts: 2,057

Location: USA

Occupation: IT

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Friday, December 21st 2018, 12:22am

Hello,
Sorry that you are having issues. Not sure why Support would have said that to you. I would not be happy either.

Billing and Support are available via Skype or by submitting a Support Ticket. The forums are only for Community Support. We do not have access to accounts here.

Here is the Billing/Support link: https://server.nitrado.net/usa/tickets/add
Thank you.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

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