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  • "paulypie" started this thread

Posts: 2

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Thursday, January 3rd 2019, 7:37pm

New Server - No response to support ticket

Good afternoon,

I have ordered a server and have since had no response from any staff member, my ticket reference is #10564476. I have attempted to call and also email but so far there has been no communication fed back to myself.

Please can I have a response to any of my support requests.



  • "DOAGEN" is male

Posts: 2,057

Location: USA

Occupation: IT

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Thursday, January 3rd 2019, 9:03pm


sorry for your ticket delay. Nothing we can do in the forums. We do not have access to tickets. This is a Community Support Forum.
I suspect they are delayed due to the holidays.

Thank you.
.:Nitrado Forum Volunteer:.

(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
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