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paulypie

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  • "paulypie" started this thread

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1

Thursday, January 3rd 2019, 7:37pm

New Server - No response to support ticket

Good afternoon,

I have ordered a server and have since had no response from any staff member, my ticket reference is #10564476. I have attempted to call and also email but so far there has been no communication fed back to myself.

Please can I have a response to any of my support requests.

DOAGEN

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  • "DOAGEN" is male

Posts: 2,057

Location: USA

Occupation: IT

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Thursday, January 3rd 2019, 9:03pm

Hello,

sorry for your ticket delay. Nothing we can do in the forums. We do not have access to tickets. This is a Community Support Forum.
I suspect they are delayed due to the holidays.

Thank you.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
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