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Deadforge

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Freitag, 11. Januar 2019, 23:50

How to donate my remaining credits to another server?

I rented a server and shut it down and have a remaining balance (credits).
How can I transfer this balance to another server. I'd like to gift it to another server I play on.

If not, what happens to my remaining funds?
Thanks

DOAGEN

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Freitag, 11. Januar 2019, 23:58

If it is another full on account, just get the donate link from the other acct and share it.

Any remaining credit sits in the account. You are not able to cask out or transfer to a credit card or paypal. If an account becomes inactive it sits.
If you need additional assistance with you billing or account, you will need to contact Nitrado Support by submitting a ticket.

Thank you.
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-DOA
(65+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
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CyberGameZone est. yr2000
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Deadforge

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Samstag, 12. Januar 2019, 00:12

The account I want to give the funds to is NOT MINE. I have the donate link but there is no option to share the funds I have. The only options I see are Paysafe, paypal, credit card & Skrill. No option to share my balance.

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Deadforge« (12. Januar 2019, 00:50) aus folgendem Grund: Further explanation.


DOAGEN

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Samstag, 12. Januar 2019, 00:56

They give you their donation link.
.:Nitrado Forum Volunteer:.

Add me to steam friends if you like (*not for support): Search for CyberGameZone.

-DOA
(65+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

Deadforge

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Samstag, 12. Januar 2019, 01:02

Yes I know, I already have the link. When I go to the link, there is NO OPTION to donate using my account balance. This is the link I want to transfer my balance to https://server.nitrado.net/donations/donate/1297920/0

Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von »Deadforge« (12. Januar 2019, 01:11) aus folgendem Grund: error in text


DOAGEN

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Samstag, 12. Januar 2019, 03:29

I see what you mean. Same issue for me. I am using Firefox and its broken. Have you tried in IE, Edge or Chrome?
I would suggest creating a ticket and reporting it. This is only a Community Support forum.
.:Nitrado Forum Volunteer:.

Add me to steam friends if you like (*not for support): Search for CyberGameZone.

-DOA
(65+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

Drakexz

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Samstag, 12. Januar 2019, 11:41

You can not donate the money on your account to another user. The only option is to ask nitrado to cash out. (It may or may not be possible, depending on the way you added the money to your account.)
Donations to other users can only be made trough any of the the payment options like paypal but not with the money already on your account.

Nitrado has removed the option to donate existing money from the account to other users because of users scam.
Supportanfragen via PM kann ich leider nicht beantworten. Erstelle bitte einen eigenen Thread im passenden Forenbereich.