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Deadforge

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1

Friday, January 11th 2019, 11:50pm

How to donate my remaining credits to another server?

I rented a server and shut it down and have a remaining balance (credits).
How can I transfer this balance to another server. I'd like to gift it to another server I play on.

If not, what happens to my remaining funds?
Thanks

DOAGEN

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Friday, January 11th 2019, 11:58pm

If it is another full on account, just get the donate link from the other acct and share it.

Any remaining credit sits in the account. You are not able to cask out or transfer to a credit card or paypal. If an account becomes inactive it sits.
If you need additional assistance with you billing or account, you will need to contact Nitrado Support by submitting a ticket.

Thank you.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

Deadforge

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3

Saturday, January 12th 2019, 12:12am

The account I want to give the funds to is NOT MINE. I have the donate link but there is no option to share the funds I have. The only options I see are Paysafe, paypal, credit card & Skrill. No option to share my balance.

This post has been edited 1 times, last edit by "Deadforge" (Jan 12th 2019, 12:50am) with the following reason: Further explanation.


DOAGEN

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Saturday, January 12th 2019, 12:56am

They give you their donation link.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

Deadforge

User / Kunde

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5

Saturday, January 12th 2019, 1:02am

Yes I know, I already have the link. When I go to the link, there is NO OPTION to donate using my account balance. This is the link I want to transfer my balance to https://server.nitrado.net/donations/donate/1297920/0

This post has been edited 1 times, last edit by "Deadforge" (Jan 12th 2019, 1:11am) with the following reason: error in text


DOAGEN

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6

Saturday, January 12th 2019, 3:29am

I see what you mean. Same issue for me. I am using Firefox and its broken. Have you tried in IE, Edge or Chrome?
I would suggest creating a ticket and reporting it. This is only a Community Support forum.
.:Nitrado Forum Volunteer:.

-DOA aka DOAGEN
(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
Server hosting, Config edits, Player/Gamer
Steam: CyberGameZone
Owner/Founder of CyberGameZone / CyberGameZone.com
CyberGameZone est. yr2000
**Nitrado Partner**

Drakexz

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Saturday, January 12th 2019, 11:41am

You can not donate the money on your account to another user. The only option is to ask nitrado to cash out. (It may or may not be possible, depending on the way you added the money to your account.)
Donations to other users can only be made trough any of the the payment options like paypal but not with the money already on your account.

Nitrado has removed the option to donate existing money from the account to other users because of users scam.
Supportanfragen via PM kann ich leider nicht beantworten. Erstelle bitte einen eigenen Thread im passenden Forenbereich.

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