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User / Kunde

  • "Tankman6394" started this thread

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Monday, January 14th 2019, 7:42pm

Servers are Down?

Have a Minecraft server, the date is 1/14/2019(14/1/2019 for my European friends). My server is stuck in Pinging and then moves to can not connect. checked the site to restart the server and that is also down. just wondering if anyone else is having this issue currently. is it widespread, just for minecraft. I have no idea.


User / Kunde

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Monday, January 14th 2019, 10:34pm

It wont let me join ark either. Says it cant retrieve ip address. And nobody is around to answer a phone. The recording says its outside of business hours, but yet its a whole hour and a half past when they start taking calls. Idk if i have been this angry woth someone before.



  • "DOAGEN" is male

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Tuesday, January 15th 2019, 12:18am

sorry that you are having issues. If you are still having issues, contacting Nitrado Support is the way to go.
Here is the link:
If you already tried the number, then please submit a ticket.

These are Community Forums and nothing we can do. We have zero access to accounts.
I am able to connect to my ARK server with no issues. If all are having issues connecting, make a ticket or it may be a network outage. If only you, reboot your router and see if that helps. Sometimes that does.

Thank you.
.:Nitrado Forum Volunteer:.

(250+ Atlas hrs, 3000+ ARK hrs, 200+ Conan hrs)
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CyberGameZone est. yr2000
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